Team Lead or Technical Lead - Managed Services

The Cloud Engineer Lead will be responsible for designing, implementing, and managing cloud infrastructure on AWS and GCP. This role demands deep hands-on experience in infrastructure concepts and extensive work with cloud technologies to ensure the reliability, performance, and security of our environments.

• Design, deploy, and maintain cloud infrastructure for domestic and international clients on AWS and GCP.
• Ensure the reliability, performance, and security of cloud environments.
• Automate infrastructure provisioning and management processes using tools like Terraform and Ansible.
• Develop tools and automation to make platform operations more efficient, reliable, and reproducible.
• Collaborate with customer development teams to support their infrastructure needs.
• Provide business, application, and technology consulting in feasibility discussions with technology team members, customers, and business partners.
• Create and manage container orchestration systems using Kubernetes and Docker.
• Provide technical guidance and mentorship to junior cloud engineers.
• Stay up-to-date with the latest cloud technologies, plug into user groups, and ensure clients are using the best techniques and tools.
• Take initiatives to lead, drive, and solve challenges during complex scenarios.
• Excellent verbal and written communication skills
• Excellent Customer handling skills
• Must have team handling skills (Minimum 5-10 SREs)
• Prepare Weekly and monthly report and share it with internal or external stakeholders

• Bachelor’s degree in Computer Science, Engineering, or a related field.
• 7+ years of experience in cloud engineering.
• Must have AWS, GCP and Azure Professional certification
• CCNA, CCNP, MCSA, MCSE and or equivalent certification would be an added advantage
• Strong proficiency in AWS and GCP cloud services.
• Excellent scripting and automation skills (e.g., Terraform, Ansible).
• Experience with containerization technologies such as Docker and Kubernetes.
• Experience with Linux systems and/or Windows servers.
• Hands-on experience with AWS services (EKS, ECS, EC2, VPC, RDS, Lambda) and GCP services (GKE, Compute Engine).
• Hands-on experience in Site 24/7, Prometheus, Grafana and other monitoring tools
• Hands-on experience in ticketing tools such as Freshworks, Service Now, Jira, etc…
• Proficiency in one or more programming languages (Python, JavaScript, Ruby, Java, .Net).
• Good understanding of Apache Web Server, Nginx, MySQL, MongoDB, Nagios.
• Knowledge of logging and monitoring tools (ELK, Stackdriver, CloudWatch).
• Deep experience in customer-facing roles with a proven track record of effective verbal and written communications.
• Good team player with a desire to learn and work with new technologies.
• Passionate about automation and continuously seeking ways to streamline processes.